Why Should You Auto-renew?!
- Peace of mind – when you set it and forget it, you know you’ve been guaranteed your share and your add-ons for next year. You won’t have to think about it again for several months.
- No more promotional emails from us – if you take care of your share now, I’ll take you out of the system for emails about Sign Ups for the next two weeks.
- Secure Your Farmer – your downpayment gives us off season cash to purchase supplies.
Auto Renewal Basics
Auto renew is done as a convenience to you and simply means that you no longer have to keep signing up year after year!
Your farm share will automatically renew into the next season for 2023. Your card on file will be charged after a 7 day grace period.
You will only be charged for one delivery upon auto-renew. This means your first summer Market Box will be pre-paid.
Opt Out Option
Don’t want to participate this season? Simply opt out. But please tell us why so we can opt you out of future marketing if you’d like.
To opt out of auto renew:
- Log into your Harvie account here → My Account → PROFILE → SUBSCRIPTION → Manage Auto Renew Settings
- Update your auto renew settings: turn off auto renewal or update payment options
- Send us an email email@example.com
Frequently Asked Questions Prior to Auto Renewal
Q. What if I need to change my location, pick up day, or share size? No problem, login to your account and click on PLACE ORDER on the left side under MY FARM.
Q. What if I want to renew for the 2023 season at a later date?
Q. What if I don’t want the next season but want to participate in the future? Just login and click Turn Off Auto Renew under Subscriptions >> Manage Auto Renew. When you are ready to join us again, just sign up as you normally would. You’ll still have an account with us!
Q. Why is Willow Haven doing auto renew vs. traditional sign up methods? Auto renew is done as a courtesy to you. Simply “set it and forget it” and continue to get farm-fresh produce from us season to season without missing a delivery. You no longer have to remember to sign up every season. We just take the worry out of it. This also ensures your spot gets saved before sign up opens to the general public! Many of our members value Auto Renewal. Multi-year member Tina shares WHY in this video.
Q. How did I get signed up for auto-renew? This is the default setting for all new memberships upon sign up. You can read the membership agreement, especially terms & conditions #8. You always have the ability to opt out of auto renew and you always receive advances notices about when auto-renew is going to occur.
Q. What if I already signed up for the next season? If you already signed up for the next season you will not be auto renewed again and can disregard this message! THANKS!
After Auto Renew
If you do not opt out prior the the auto renew date, you will receive a confirmation email with your 2023 membership details. You will have a 7 day grace period to make changes or cancel before your card is actually charged.
You will also receive a “Welcome Back” email series that will provide you with reminders about how to use your Harvie account.
Questions or concerns? Just reach out to firstname.lastname@example.org and they’ll be happy to answer your questions!
Reuben and Tessa DeMaster